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Reward Policy

EARN Olives
Rewards can currently be earned for the following actions:
  • Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Olives balance.
  • Registering on the site.
  • Subscribing to a newsletter for the first time.
  • Sending Invitations — Earn Olives by inviting your friends to join the site.
  • Converting Invitations to Customer — Earn Olives for every invitation you send out which leads to your friends registering on the site.
  • Converting Invitations to Order — Earn Olives for every invitation you send out which leads to a sale.
Olives EXCHANGE RATES

The value of Olives is determined by an exchange rate of both currency spent on products to Olives, and an exchange rate of Olives earned to currency for spending on future purchases.

REDEEM Olives

You can redeem your Olives at checkout. If you have accumulated enough Olives to redeem them you will have the option of using Olives as one of the payment methods. The option to use Olives, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Olives can be used in conjunction with other payment methods such as credit cards, gift cards and more.

Olives MINIMUMS AND MAXIMUMS

Olives may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your Olives until you accrue a minimum number of Olives, at which Olive they will become available for redemption.
Olives may also be capped at the maximum value of Olives which can be accrued. If this option is selected you will need to redeem your accrued Olives before you are able to earn more Olives.

MANAGE YOUR Olives

You have the ability to view and manage your Olives through your Customer Account. From your account you will be able to view your total Olives (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Olives limit and a cumulative history of Olives acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Olives, including expiration notifications.

Olives EXPIRATION

Olives can be set to expire. Points will expire in the order form which they were first earned.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose Olives, as well as point expiration notifications. This option is found in the Olives section of the My Account area.